Bought a car from Kings Road Garage last week. The transaction went through very quickly and I had the car delivered up from England to Scotland within 4 days. Little did I know what would be put on my drive was all I could describe as a vehicle that looked like it had been driven through a bush. Despite the garage advising the car was “unmarked” prior to sale. The next couple of days would result in me phoning round various local garages pricing up repair work with two little children in tow. Something you do not expect to have to do when you have purchased a car from what appeared to be a reputable company. The garage have agreed to repair the bulk of scratches but have left me having to fork out for a new rear window after it having been delivered with scratches made from a trade plate. Not best pleased after having spent 30 grand on a car with them. Consider your transaction with them wisely prior to sale.

Update: motor ombudsman now involved. Save yourselves the hassle and shop elsewhere.

Bought a car from Kings Road Garage last week. The transaction went through very quickly and I had the car delivered up from England to Scotland within 4 days. Little did I know what would be put on my drive was all I could describe as a vehicle that looked like it had been driven through a bush. Despite the garage advising the car was “unmarked” prior to sale. The next couple of days would result in me phoning round various local garages pricing up repair work with two little children in tow. Something you do not expect to have to do when you have purchased a car from what appeared to be a reputable company. The garage have agreed to repair the bulk of scratches but have left me having to fork out for a new rear window after it having been delivered with scratches made from a trade plate. Not best pleased after having spent 30 grand on a car with them. Consider your transaction with them wisely prior to sale.

Have used these guys for servicing and for the selling of my vehicle.
Found them competitive, professional and honest.

Recently sold my Jaguar F Type Convertible to Kings. The price secured was above my estimate, communication great, collection and dispatch! Brilliant.

Recently bought a 2014 reg Defender 110 after much researching. Kieran was very responsive to messages, the photos on the website reflected the car’s real condition, the pricing was not inflated, it was really just a frictionless purchase without pressure for bone fide buyers. Also nice to know that they are real mechanics with a modern workshop, so you know that anything obvious has been found. Highly recommended.

Sold my car to Kings Road Garage. Thanks to Kieran for handling the deal, very efficient with excellent communication. The transaction was complete within days.

It was a great experience with Kings Road Garage, helping us every step of the way when purchasing my new Fiesta, Kieran was extremely helpful, showing up all the options we could take and explaining everything we needed to know about the car

Sold my car to this garage through motorway. They were fast getting in touch and picking up the car with no issues. Payment was fast and would recommend these and use them again if I was selling a car.

Great garage to deal with. I recently sold my car to Kings Road Garage, they were very easy to deal with, extreamly efficient, communication was great, offered me the best price, arranged for collection of my car from my home, transfered the payment to my Bank very quickly (sooner than I expected). Overall a great experience.

Great to deal with. Honest, straight forward, quick and no nonsense

Always a great experience on three levels buying, selling and serving cars no matter what spec level from high to low – keep up the great work guys 👍

A month ago I traded in my Audi S5 for a Porsche Mecan S, Initially I had a few issues with the Porsche but Kieron was on hand to sort out the issues and offer me 100% customer satisfaction. I’ve no hesitation recommending kings road garage for buyers looking for a prestige motor.

Excellent to do business with when selling my Land Rover. Kieran was great.

Kieran is beyond professional, details well addressed and deal went smoothly without hassle. New car was carefully maintained and ready to go, everything was such a pleasure. Will see him soon for any other cars in mind!

No comments left

From the outset, my experience with Kieran at Kings Road Garage was positive. So friendly and consummately professional, I was kept fully informed throughout the sale of my Defender. A really fair deal was achieved with everyone playing their part in achieving the end goal. Delighted.

I can honestly say that Kings Road and especially Kieran who I dealt with, reinstalled my faith in the process of buying a second hand vehicle. His/Their totally professional approach was a breath of fresh air. What I saw was what I got. It wasn’t forced on me and the package mine came with, a service before sale, 12 months MOT and tax and 12 months AA breakdown cover plus the quality of the vehicle made the whole experience top notch and I think, rare in this day and age. I would thoroughly recommend Kings Road to anyone wishing to buy one of their cars. RK Bucks

No comments left

KRG brought my Land Rover via a car purchase website. First time I used this method of selling a car and I have to say Kieran was exceptionally helpful every step of the way, from a good purchase price through to the third-party collection. Kieran guided me through the process and stayed in-touch along the way. Many thanks.

Highly recommend! Kieran went above and beyond to make everything go smoothly! Car is amazing!

Sold our Landrover through Keiran at Kings Road Garage. Very easy to deal with and kept us up to date all the way through the process.
Highly recommended.

Reliable & trustworthy place. Bought a used car off them and it goes great, they offered more than the usual warranty also.

Bought a car from Kings Road Garage few days ago, the whole process was easy from start to beginning. I dealt with Keiran, he was just brilliant, very good at his job.

The car had a fresh mot/service and a few other bits done before the collection day, which was very kind of them.

Would highly recommend Kings Road Garage.

Thank you!!

Unfortunately cannot recommend based on my own experience. Thank you for responding to my review requesting me to elaborate as follows:-

Thank you for getting in touch, but unfortunately you had ample opportunity to fix the car or refund it at the time.

Two independent specialists both diagnosed the same fault which you said had been fixed, but the warranty company were less than helpful.

It has been a nightmare over 1 year on stuck with a faulty car and no financial help with the cost of repair.

The car was eventually PX’d for £8k less than it cost under a year ago which is a big hit for anyone to take!

Not one to usually leave negative reviews, but so frustrated by the whole experience it only seemed fair and reasonable. Could have gone into much more detail, but think in the circumstances the review is a fair one and having contacted AutoTrader and feefo, they advised that it was appropriate in the circumstances.

Great friendly service.

Excellent experience.

Spotted my dream car, exactly the spec that I wanted but unfortunately 500 miles away.

I was luckily down for an unrelated thing so nipped across to have a look. No pushy sales tactics and then once home in Scotland we organised everything long distance including part exchanging my own car.
Very relaxed, easy going transaction.
I drove down a week later, swapped the cars and had smiles per miles all the way home!
Highly recommend and if I’m ever on the lookout for another I wouldn’t hesitate to get in touch with them.

Brilliant service

Brilliant service

Having purchased a Second Hand Jaguar XF V6 Deisel from Kings Road Garage 2 weeks ago I can only say that in the last 10 years I have bought 2 other Jaguar’s from KRG ! Both gave me many years of trouble free motoring and Kieren and the others at KRG have always been helpful and very knowledgeable when dealing with my wife and I ! I am looking forward taking my XF on a road trip to Italy and France in the spring !

Kings Road Garage know the true meaning of ” Grace, Space and Pace ” and we will continue to use their Services and Great Advice for many years to come.

The photo is of my first Jaguar XKR bought from KRG and it is still “Purring Beutifully “

I have been using Kings Road Garage for many years and have recently bought a car from them. As always, Kieran and Benn were very helpful and professional and I would not hesitate to recommend this garage.

I sold my Festia to Kings Road Garage. They gave me a very good price for my car, which I am very happy about. When they came to pick it up, very professional and money straight in my bank account. While they picked up my car, they looked at my husbands car, and we’ve sold that to. I can not praise them enough. Very nice people to.

Sold my car to Kings Road. Very slick, moved quickly and Kieran was very helpful. Would recommend. Thank you

We were very pleased with the service we received from Nick & Kieran when we enquired about a vehicle & visited Kings Road Garage.

We were that happy that we purchased our Ford Ranger which is a great motor and just what we were looking for.

If you’re looking for a new vehicle or anything else vehicle related we would highly recommend this family owned business.

As we run a family business ourselves it’s always great to do business with another company which offers great service.

A very smooth transaction with Kieran from Kings Rd Garage.
I would recommend Kieran & his team for any vehicle transaction either selling or buying.

Kieran was a pleasure to do business with, he made the purchase of my new car enjoyable.

The sales experience was good however after sales disappointing. The Defender I bought required repair within three months and the third party warranty only covered a small portion of the costs. Much of the additional labour is required by the warranty company to reveal faults but they won’t pay for that work. Kings Road Garage refusing to make any good will contribution to acknowledge the car broke down so soon after purchase. I like Kieran and the team but feel let down.

Nothing is too much trouble, friendly, reliable and calm. Great service, great advice.

Once again, Kings Road Garage have delivered. I cannot fault the professional and efficient service. The garage is always extremely busy (a good sign) but every effort was made to fix my car ready for my son’s birthday weekend – in under 12 hours! I couldn’t be more pleased with the service I received today. A really First Class job.

Sold my Porsche through Kieran at Kings Road Garage on SOR. From start to finish extremely efficient and professional service and would highly recommend them.

Unfortunately cannot recommend based on my own experience.

A highly recommended business from Sales to Repairs, or Service.
Such a great team, customer focussed, professional and they always deliver!

They sold my car for me on a SOR. Very friendly and communicative throughout the whole process and they got me the price I wanted for my car !!

Purchased a Range Rover Velar from Kieran and Nick and from the moment I first contacted them I felt very confident that I was dealing with an honest straight forward garage. Really glad they had the car for me.
I will be using them for servicing in the future based on my experience.

Kings Road Garage is an exceptional, longstanding, and trustworthy Berkhamsted business with customer service at the very centre of what they do best. Nick, Ben and Kieran – ably assisted by a great team – really do care which is why I have been a customer for many years. A big thank you to Nick for recently sourcing a new car within budget and in record time. These guys are highly recommended for both quality car servicing and car sales. You won’t be disappointed.

Kings garage managed to change my wing mirror and have me on my way in about five minutes this afternoon!.

Amazing service from the team.

Many thanks

I usually buy the car from main dealer this time I purchase my Porsche turbo from Kings garage, excellent customer service after sale. Very honest and friendly strongly recommend .

Purchased Ferrari 360 from Kieran and the customer service from the initial call to handing over the keys was outstanding. 400 miles apart and Kieran went out of his way out with business hours to ensure I got delivery of the car which was 100% as per advert . Highly Recommend.

Just had our Honda CRV serviced, the car is running so much better, been cleaned inside and out and was delivered home. Fantastic service from Nick, Ben and the team. Highly recommended

Just had our Honda CRV serviced, the car is running so much better, been cleaned inside and out and was delivered home. Fantastic service from Nick, Ben and the team. Highly recommended

I used Kings Road garage for the first time today to service and repair a couple of faults on my Jaguar XF. So impressed with the service from this garage. My car was collected in the morning, all work was carried out and my car was delivered back this evening with no fuss whatsoever. A couple of faults were found and repaired with no fuss. I have just taken my car for a quick drive and she feels like new, so much more responsive but also much quieter. And to top it all off, to my surprise my car was given a clean inside and out. All this and I found the cost to be very reasonable too. (A lot cheaper than Jaguar main dealer) A huge thank you to the guys at Kings Road, I will be seeing you next year for my next service and MOT.
Keep up the good work. 👍

I used Kings Road garage for the first time today to service and repair a couple of faults on my Jaguar XF. So impressed with the service from this garage. My car was collected in the morning, all work was carried out and my car was delivered back this evening with no fuss whatsoever. A couple of faults were found and repaired with no fuss. I have just taken my car for a quick drive and she feels like new, so much more responsive but also much quieter. And to top it all off, to my surprise my car was given a clean inside and out. All this and I found the cost to be very reasonable too. (A lot cheaper than Jaguar main dealer) A huge thank you to the guys at Kings Road, I will be seeing you next year for my next service and MOT.
Keep up the good work. 👍

Paw X Paw

I purchased a Freelander 2 and was not disappointed. So much better to deal with than my local Land Rover main dealer. I saved 5k on the price of the vehicle and it had more extras and ticked more boxes compared to the main dealer vehicle I liked and less mileage. Great family run business in a peaceful and relaxed environment makes all the difference.

Peter Youell

Great people to deal with, Kieran is extremely knowledgeable and trustworthy, really helped during the purchase of the car and more importantly afterwards with various questions / support.

I had a small issue with a sensor on the car after purchase, raised it to Kieran and it was fixed within a few days as part of the warranty.

Highly recommended.

Steve Morgan

Couldn’t be happier with the service from Kieran, picked up an XKR 3 weeks ago and had zero problems getting paperwork sorted in no time. I did have a couple of minor things I wanted looked at and the car was immediately booked into their service centre, both minor niggles took less than 5 minutes to resolve, I probably could/should have done it myself. I wouldn’t hesitate to recommend Kings Road for customer service, quality and attention to detail. Thank you.

Madeleine P

Fantastic service, really helped me out in a time sensitive situation. From problem to solution in 3 hours, would highly recommend these guys.

Lisa B

Great service from Kieran would highly recommend I couldn’t be happier

Sean H

Bought a lovely car from Kieran (Kings road Garage), great service, car as described. job well done

Ben showed exceptional knowledge, integrity and honesty when dealing with a car repair. Clear and prompt service, would not hesitate to recommend.

Ben showed exceptional knowledge, integrity and honesty when dealing with a car repair. Clear and prompt service, would not hesitate to recommend.

Friendly and professional service. Highly recommend👌

Friendly and professional service. Highly recommend👌

Kieran at kings road garage provided us with an exceptional service from the start and is still continuing even in after sales (vehicle purchased in Aug 20). I purchased a land rover discovery, excellent car as promised, he is extremely professional and knowledgeable, piece of mind knowing they are land rover approved.
If I could give more than 5 stars I would & I would recommend them to everyone looking to purchase a prestigious vehicle.

Kieran at kings road garage provided us with an exceptional service from the start and is still continuing even in after sales (vehicle purchased in Aug 20). I purchased a land rover discovery, excellent car as promised, he is extremely professional and knowledgeable, piece of mind knowing they are land rover approved.
If I could give more than 5 stars I would & I would recommend them to everyone looking to purchase a prestigious vehicle.

On a visit from MPD Chesham. Garage has some lovely stock at great prices. Lovely dog on site as well. Look forward to visiting again. Marcus

On a visit from MPD Chesham. Garage has some lovely stock at great prices. Lovely dog on site as well. Look forward to visiting again. Marcus

I purchased a Freelander 2 and was not disappointed. So much better to deal with than my local Land Rover main dealer. I saved 5k on the price of the vehicle and it had more extras and ticked more boxes compared to the main dealer vehicle I liked and less mileage. Great family run business in a peaceful and relaxed environment makes all the difference.

I purchased a Freelander 2 and was not disappointed. So much better to deal with than my local Land Rover main dealer. I saved 5k on the price of the vehicle and it had more extras and ticked more boxes compared to the main dealer vehicle I liked and less mileage. Great family run business in a peaceful and relaxed environment makes all the difference.